If you are in need of a rush order shipment, please write us at email@example.com to inquire about pricing.
All orders are processed and shipped from our studio in Grand Rapids, MI (October-May) or from our shop in Leland, MI (May-October).
Fabric items that are unwashed, unused and in perfect condition may be returned within 30 days of the postmarked date on your package for a for store credit or full refund. Leland gal is happy to accept returns and exchanges that are sent back to us within 30 days of the postmarked date on your package.
To initiate a return or exchange, please send an email to us at firstname.lastname@example.org with your invoice number (found on your receipt), a list of items you would like to return or exchange, and a reason for return or exchange. All returns and exchanges must be authorized by Leland gal. Upon receipt of a return authorization email from Leland gal, pack the merchandise (unwashed, unworn, with original tags, with receipt, and free of any condition that would prevent it from being sold as new) in the original package (if possible) and send the return merchandise to the address sent to you.
Leland gal reserves the right to deny exchanges or refunds if items do not meet the return policy requirements. We require that all tags and labels be still attached and that the item be in perfect, original condition. We inspect all items thoroughly before shipping. Your original shipping and handling charges are non-refundable (unless we somehow sent you the wrong item in which case we'll happily refund your shipping charges), and you are responsible for all return shipping charges. Leland gal will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. Items unfit for return will be sent back to you with an explanation as to why they weren’t up to snuff. When your return shipment is received, we will handle your return or exchange speedily and as directed. Refunds will be credited to the original form of payment, and Leland gal will cover the cost of shipping for exchanged goods that we send back to you. Please know that the time it takes for the refund to post to your account may vary depending on your bank and/or credit card company.